Adobe (Creative Cloud)

The Adobe Creative Cloud app allows for staff and students to install and use a variety of products including Photoshop, Illustrator, Acrobat, etc. This app is used to install and update any of the Adobe products you need.

Any student can access the Adobe Creative Cloud applications using a University-device.

Employees and students in designated classes and programs* have take-home use so they can install it on their personal devices. 

Using University owned Windows computers:

IT will automatically deploy a new Adobe client to most Windows computer desktops.

1. Open Creative Cloud Desktop (either search or click the desktop shortcut).
2. Enter Olivet email address.
3. Click on "Company or School Account".
4. Enter full Olivet email address and password.
5. Select software to update/install. (To uninstall previous versions, check the box to "Remove old versions").

If you do not have access or the Adobe Creative Cloud App on your desktop, please email it@olivet.edu, so IT can install this app for you.

Using University owned MacOS/Apple computers:

1. Adobe Creative Cloud is automatically installed during the setup of new Macs. If you do not see Adobe Creative Cloud installed, please open the ONU Company Portal app and install Adobe Creative Cloud from the Catalog. Once you have the Creative Cloud app installed, proceed to step 2.
2. Open Finder
3. Open Applications
4. Open “Adobe Creative Cloud” Folder
5. Open Adobe Creative Cloud
6. Click on “Company or School Account”
7. Enter your Olivet email address and password
8. You may now choose to update or install any Adobe Product Available

For employees and students in specified programs - Using personal computers, Apple MacOS or Windows:

New install

1. Go to creativecloud.adobe.com
2. Enter your Olivet Email
3. Click on Company or School Account
4. Enter full ONU email address and password
5. Click Download for each of the apps you want to install

Existing install

1. Open a Creative Cloud Application or Adobe Creative Cloud Desktop
2. Sign in with your Olivet email and password
3. Click Install/Update for any Application needed

FAQ:

• Adobe allows 2 simultaneous sessions per account.  What Happens when I sign in a 3rd time?
  • When done a message will appear asking which device you would like to sign out of.
• If I sign into Adobe at classroom computer does it use a sign on?
  • No, signing into Adobe at a classroom computer does not use one of the two sign-ins available.
• What about student worker computers and other Multi-user Stations?
  • The installation for Multi-User Stations is different and will not be pushed. Please enter a ticket or call helpdesk for Adobe Creative Cloud to be updated or installed on the station.
• An Application states that it is “Not Compatible.”
  • Some pieces of software require a newer OS to run. Please enter a ticket or call helpdesk for more information.
• What does the Adobe Creative Cloud Desktop Shortcut look like?

*Programs in Art and specified Communication Courses can access this resource. Please confirm this with your professor.