Information and support for University-approved hardware (computers, printers, etc..) and software (applications, installations, etc.).
my.olivet.edu is the hub website that directs you to all the essential websites, resources, and services you will need while at Olivet.
Changes to Adobe Acrobat and Creative Cloud software on University-owned hardware and personal devices.
Apporto is ONU's virtual computer lab platform that allows students, faculty, and staff to access university software from any device with an internet connection. Applications run through a web browser, making it easy to use specialized software without installing it locally or visiting a campus computer lab.
This article explains what to do if your computer repeatedly asks for a BitLocker recovery key when starting up. Users can find their recovery key through Microsoft's BitLocker Recovery Key tool or contact IT for assistance, though identity verification is required before a key can be provided.
Canvas is the learning management system (LMS) used by ONU for the administration, documentation, tracking, reporting and delivery of educational courses and training programs. Canvas users may access Canvas at
http://canvas.olivet.edu .
Clearing cache and cookies for various browsers
Many free storage options are available to ONU students and staff. The specific resource you need will depend heavily on your use case and what it demands.
eAccounts lets you manage and add money to your Tiger Dollars, meal plan, and Flex account through a website or mobile app.
LockDown Browser by Respondus is a special browser that restricts your device functionality in order to secure the testing environment within Canvas. It prevents navigating to other sites or apps, copying/pasting, and printing, among other functions for the entire duration of the assessment.
Microsoft 365 products are available free for everyone at Olivet with an active account.
Information on how to install the Mitel Connect application.
Self-Service provides web access to Olivet's Colleague information system. Students have access to their academic records and can register for classes, faculty are able to complete grading and advising, and employees are able to enter timecard information, among other useful features.
The Olivet VPN gives employees access to on-premise drives and applications while off-campus. Examples of this would be a network drive (H:, I:, etc) or the Mitel phone system. Most applications used at the University are cloud-based meaning they do not require VPN access.